FAQ


  • About Shipping and Delivery from GUWOW Fitness

    GUWOW Fitness equipment ships internationally. All shipment deliveries are scheduled in advance with the customer. A member of the GUWOW Fitness team will send you an email with all necessary shipping and tracking information. Depending on the size and quantity of the order, your equipment will be shipped in either a box, on pallets, or as a truck load.

  • What are the lead times for delivery after I place my order?

    When an order is placed for an in-stock item, Legend Fitness is typically able to ship within 24 hours. In-stock items are typically not able to be personalized and typically only come in a single color option.

 For fully personalized orders, a significantly longer lead time is necessary to build, powder coat, and put finishing touches on your products.

  • Who do I contact for replacement parts or service for my equipment?

    For replacement parts, please email us:customer@guwowfitness.com For service on Legend Fitness brand products, please email us:customer@guwowfitness.com, and a member of our staff will contact you to schedule service.

  • How to Ensure Your Gym Equipment Lasts?

    As mentioned above, buy the right equipment in the first instance - decent quality and what you know you want long-term. For extended durability, it's essential to use the equipment correctly and carry out regular checks. If you and your team are gym users, this is an effective method to identify potential problems before they escalate - don't disregard issues such as a deteriorating cable, a loose bolt, or resistance on a guide rod. If you and your team notice the issues when training, your members will have also, so it's good practice and good service.

  • What Maintenance Does Gym Equipment Need?

    Gym equipment maintenance can range from simple tasks like tightening screws and lubricating moving parts to more complex procedures like replacing cables or worn-out pads. Cardio machines sometimes require belt adjustments and calibration to keep them running smoothly.

  • Which Gym Equipment is Most Effective?

    The effectiveness of gym equipment is subjective and depends on individual fitness goals. For cardiovascular health, treadmills, ellipticals, and stationary bikes are excellent choices. When it comes to strength training, free weights like dumbbells and barbells allow for a full range of motion and engage more stabilising muscles, which can lead to more significant strength gains. However, it’s important to remember that the most effective gym equipment is the one that you use consistently and correctly. No matter how advanced a piece of equipment is, it won't be effective if it's not used regularly or if exercises are performed with poor form.

  • What Gym Equipment is Necessary?

    For a commercial gym to cater to a wide audience, it's essential to have a mix of cardiovascular machines, strength training equipment, and a variety of free weights. It's also beneficial to include functional training gear like kettlebells, medicine balls, and resistance bands, which can add diversity to workouts and cater to current fitness trends. The above said, many commercial ventures now follow more niche markets, such as small group training, personal training studios, class offerings, CrossFit gyms. These customised services necessitate a slightly streamlined requirement of gym equipment. This also implies reduced setup and operational expenses, aiming for a larger expenditure per customer.